Ecommerce website monitoring that catches broken checkouts.
Uptimia walks your checkout in a real Chrome browser every 10 minutes, driven from eight European browser probes. When the payment step stops working, your team is paged — nobody has to be told by a shopper.
Response time by step
avg run 6.39 s · last 24 hStep breakdown
All 7 steps passedFailed at step 46.39 s · 14:229.52 s · 14:32AveragesLast runFour beliefs that cost orders
Each one sounds reasonable. Each one ends with shoppers finding out before you do.
"Shoppers would tell us if checkout broke."
Almost none do. A shopper who can't pay doesn't open a ticket — they retry once, then buy somewhere else. The complaint you eventually get is the tip; the lost carts underneath it never say a word.
"We're in the store all day — we'd notice."
You're in the admin panel — logged in, cached, skipping the path shoppers take. The broken payment step lives in the one flow you never personally run: a full checkout, through to paying.
"Our platform and host monitor this for us."
They watch their infrastructure — server up, platform core running. Your payment-gateway config, shipping rules and theme scripts are yours, and that's where checkouts actually break. Both status pages stay green while yours is down.
"We'd know if Google flagged our store."
You'd be close to the last to know: the red warning shows on your shoppers' screens, not yours — the site loads normally from your office. Same with an expired certificate: the padlock breaks for them first.
"We'd see it in the order feed" is the biggest one. A store averaging 3 orders an hour normally goes 20 minutes between orders (60 ÷ 3). So a silent 20 minutes proves nothing, a silent hour is only three missed beats — and by the time the graph is unambiguous, you've paid for the certainty in lost sales.
The order feed is a smoke alarm whose normal state is silence. A monitor doesn't wait to be convinced.
So what does 09:14 look like on the morning the payment step dies — when something is replaying your checkout?↓ minute by minute
The checkout that stopped at payment
The homepage loaded. The cart loaded. Card details went in and the page just spun — and the order feed looked like an ordinary quiet Tuesday.
That covers the broken checkout. But it's only one of seven ways a storefront loses orders — and most of the others are invisible from the admin panel.↓ the other six
Seven checks around the money path
Checkout, speed, uptime, the certificate, malware, domain expiry and the assets that 404 without taking a page down — all run from outside, nothing installed on the storefront.
Where a storefront actually breaks
The checkout nobody has walked since launch
A transaction monitor walks it every 10 minutes instead, in a real Chrome browser driven from eight European probes. The built-in Checkout recipe lays down the opening steps — open a product, add to cart, open the cart, go to checkout, verify the page you land on — and you add your own shipping and payment steps on top. No plugin, no change to your store's code.
- A ready-made Checkout recipe — pre-filled steps to start from, plus Login, Signup and Search
- A screenshot per step — the waterfall shows which step failed and which were never reached
- Real Chrome, every 10 minutes — a scripted session that behaves like a shopper, not an HTTP request
Speed budgets on your product pages
Slowdowns arrive one app or banner at a time, and without a baseline nobody can name the one that did it. Ecommerce site speed monitoring records load time and the lab Core Web Vitals — LCP, FCP, TTFB and CLS — from the same headless-Chrome run, charted against Google's bands, from 6 or more of 12 locations. Draw a budget on any metric and the monitor turns Degraded when a page stays over it.
- Lab Core Web Vitals — LCP, FCP, TTFB and CLS tracked over time against Google's thresholds
- Per-metric budgets — a page over budget turns the monitor Degraded and alerts you
- The pages that matter — home, listing, product detail, cart: where speed decides the sale
Malware flags and expiring certificates
Nobody — the red warning shows on your shoppers' screens, not yours, and nothing empties a store faster. Malware monitoring for online stores queries Google's Web Risk database as often as every hour and opens an incident on the first flagged result; SSL monitoring watches expiry, chain and protocol, and turns critical inside 45 days of expiry.
- Malware watch — checked against Google Web Risk for malware, social-engineering and unwanted software
- Certificate countdown — alert from a threshold you set, critical inside 45 days of expiry or once expired
- Heard before your shoppers — an incident opens on detection, not when carts start bouncing
The payment icons that 404 quietly
A missing product photo or a failed payment-icon script never takes the page down, so an uptime check reads 200 OK and moves on. Your speed monitor sees the assets too: dead-element alerting names the image, script or stylesheet that has failed on 3 checks in a row, turns the monitor Degraded, and keeps an ignore list for the third-party widgets you already know about.
- Asset-level detail — the exact image, script or stylesheet that's failing
- Consecutive-check threshold — a single blip won't page you; a persistent failure will
- An ignore list — glob out the assets you don't care about
Reached on the channel you check during a sale
A storefront that stops taking money is worth a phone buzz, not an email nobody opens until Monday. Pick the channel per monitor.
Microsoft Teams12 channels, one contact list — the money path can page louder than the blog.
Browse the full integrations directory →A broken checkout should page you.Not a lost order.
Full platform during your trial — every flow, every step, every channel.
Three steps to a watched storefront
Point Uptimia at your domain, add the checks, route the alerts — no plugin, no code change.
Add your store's checks
Uptime and SSL on the domain, speed on your key pages, malware — and a checkout transaction monitor from the Checkout recipe.
Route the alerts
Connect Slack and SMS, add your team, and set the escalation ladder — one acknowledgement stops it.
Let it watch the money path
Each check runs on its own schedule from Uptimia's global probes. Add a public status page so shoppers see you're on it.
Also included
A status page for a sale day
A public status page on your own domain — when something goes wrong mid-promo, shoppers see you're on it.
Maintenance windows
Deploying tonight? Schedule the window — checks pause, alerts stay quiet.
Confirmed, not flaky
A failure is re-checked from up to 3 more regions before anyone is paged.
Scheduled reports
Uptime, incidents and response times, emailed daily through yearly as PDF, HTML or CSV.
Real-user monitoring
Add a snippet to see real shoppers' load times by device, browser and country.
Every check for one store, one dashboard
Checkout, speed, SSL, malware and uptime for one domain — nothing to install on the storefront.
What is ecommerce website monitoring?
Ecommerce website monitoring is the practice of continuously checking an online store from the outside — uptime, checkout flow, page speed, SSL and malware — so problems that cost you orders are caught before your customers hit them. External checks run around the clock, replay checkout in a real browser, and alert the people who can fix it — on any platform, with nothing installed.
Your customers find out first
Most shoppers who can't check out don't complain — they just leave.
You find out first
The scripted checkout names the broken step and pages your team before the lost orders add up.
The checks a storefront needs
Five checks cover the failure modes that cost a store money. Uptime monitors have their own, much larger allowance. Checkout and speed monitors share one "advanced" pool between them; SSL and malware monitors each carry a separate allowance of the same size. All of them grow with the plan.
See all monitor types →| Check | What it catches | How it works |
|---|---|---|
| Checkout | Broken cart, payment or forms | Replayed step by step in real Chrome, every 10 minutes |
| Page speed | Slow pages that lose carts | Load time + lab Core Web Vitals (LCP, FCP, TTFB, CLS) |
| Uptime | Outages, server errors | Every 30 s from Professional up, re-checked from other regions |
| SSL certificate | Expiry, broken chain, warnings | Critical inside 45 days of expiry, or once expired |
| Virus & malware | Google flagging your store | Checked against Google's Web Risk database |
Ecommerce monitoring FAQ
01What is ecommerce website monitoring?+
02Does it work with Shopify, WooCommerce or my custom store?+
03Do I have to install anything or change my checkout code?+
04Is this watching my real customers' checkouts?+
05How fast are the checks?+
06Which Core Web Vitals do you measure?+
07Does the malware check protect me from payment fraud or make me PCI compliant?+
08Can I watch checkout, speed, SSL and malware all at the same time?+
09What happens when something breaks?+
Ten minutes, not a refund request.
Put checkout, speed, SSL and malware checks on your store this afternoon. The replay finds the broken step and names it; you hear it before a shopper does.